Personal Concierge Service
Would you like to not think about anything but enjoying?
In the world of luxury yachting, it’s not just about the vessel—it’s about creating unforgettable experiences for our charter guests. At Boatsters Black, our dedicated Personal Concierge service sets us apart. We don’t just provide yachts; we guide our clients every step of the way, delivering a level of care that’s unmatched in the industry—from start to finish and every detail in between.
At the heart of our Personal Concierge team is Susan Gevers. With an unwavering passion for travel and a rich background in hospitality, Susan’s expertise is the secret ingredient that elevates the client journey. She works closely with our clients to craft meticulously planned charter itineraries, complete with detailed interactive maps and curated points of interest—all tailored to each client’s unique preferences.
At Boatsters Black, our Personal Concierge service is the cornerstone of extraordinary experiences, setting us apart through our dedication to personalization. It’s not just luxury; it’s a commitment to excellence that keeps our clients coming back time and time again.
“Creating your perfect itinerary is what we love to do—carefully planning every detail so you can relax, knowing unforgettable moments are waiting for you at every turn.”
Destinations
Luxury yacht charter destinations are spread across the globe, and Boatsters Black has gathered the best to inspire you.
Featured yachts for charter
SMOOTH OPERATOR
Corsica, Italy, The South of France
39m
4
12
EUPHORIA II
Italy, Mediterranean, Monaco, The South of France
49.56m
5
12
How can we make your next yachting experience extraordinary?
Ready to elevate your yachting experience to an art form? Our personal concierge service is the essence of true luxury, designed to cater to your every desire, both on and off the water. From arranging exclusive on-shore excursions and securing prime marina berths to sourcing bespoke provisions and curating unique local experiences, we handle it all. Complete the form below, and let us transform your journey into an extraordinary, seamless masterpiece.
FAQs
The Personal Concierge service is a dedicated pre-charter and in-trip support offering that handles every logistical and experiential detail of your charter on your behalf. From initial destination research to finalising day-by-day itineraries, restaurant reservations, and special requests, the concierge team ensures nothing is left to chance — so you arrive onboard ready to enjoy, not to organise.
The service is led by Susan Gevers, whose background spans luxury travel and hospitality. Susan works directly with each client to understand their preferences, travel style, and expectations — translating that into a fully planned charter experience. Her involvement begins well before embarkation and continues throughout the trip.
Each itinerary is built around the client’s interests and the chosen cruising area. It typically includes a day-by-day route plan, curated anchorage and marina recommendations, points of interest ashore, dining suggestions, and where relevant, interactive digital maps. Nothing is templated every detail is selected with the specific guest in mind.
Absolutely. Special requests are central to what the concierge service exists to handle. Whether it is a dietary requirement for every meal, a private beach dinner, a birthday celebration onboard, a specific water sport you want pre-arranged, or a surprise for a travel companion Susan and her team coordinate these details directly with the captain and crew in advance.
The service begins long before you step on the yacht. Pre-departure communication covers destination selection, itinerary planning, provisioning preferences, activity bookings, and any logistical arrangements ashore. The goal is that by the time you embark, every relevant decision has already been made for you.
Boatsters Black operates across the world’s leading luxury yacht charter destinations. The concierge team has curated destination knowledge across the Mediterranean, the Adriatic, the Balearics, and beyond with the ability to source on-the-ground recommendations, trusted local contacts, and insider points of interest that go beyond standard guidebook content.
Yes, and the approach adapts accordingly. First-time charter guests typically benefit most from full itinerary structuring and detailed guidance on what to expect. Experienced charterers often come with a clearer brief in which case Susan works to refine, elevate, and personalise within their established preferences rather than starting from scratch.
The two roles are complementary but distinct. The captain and crew manage everything that happens on the water, navigation, safety, catering, and service onboard. The concierge team manages everything that happens before and around the voyage, destination planning, shore-side arrangements, special requests, and the overall arc of the experience. Together, they ensure the client never encounters a gap.
Latest Updates
From the hottest yacht charter destinations to unbeatble offers and the latest news from the world of yachting, keep in touch and you won’t miss a beat.
